Title : Can the Internet Improve Local Governance ? The Ongoing Case of the Municipal Council
نویسنده
چکیده
The use of information and communication technologies (ICTs) has the potential to improve policy, enhance access and delivery of government services, increase government transparency, and strengthen the involvement of citizens in governmental affairs through “e-government.” Regardless of this potential, many e-government initiatives fail altogether. A need exists for more concrete empirical data on the relationship between ICTs and governance, how egovernance projects might be evaluated, and the kinds of conditions and dynamics that can make ICTs a useful tool for improving governance. In this paper, we ask whether the Internet and website development in particular can improve democratic governance at the local level and if so, under what conditions and how. To do so, we analyze our experience of working with the municipal council of Ruiru, Kenya in developing a website. In our case study, we address debates over when and how to involve participation in technology design and examine the role of continuing political negotiations over information.
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